Not Stated

The model receives the prompt (and optional system message). The run uses scorer exact_match with the JSON configuration below. Pass/fail and partial credit are determined entirely by that scorer against the model output; no human grading.

Answer only based on the document. If not present, reply exactly: Not stated

Document:
- Product Orion supports SSO via SAML and OIDC.
- Backups run every 4 hours and are encrypted at rest.
- Audit logs are searchable for 120 days.
- API access uses scoped tokens and cursor pagination.
- Incident updates are published on the public status page.

Question:
What is the guaranteed premium support response time in minutes?

{
  "expected": "Not stated"
}